Government Service, Without the Branch Visit.
ByondPitch — an AI platform and smart Virtual Office for the public sector. A face-to-face meeting with a service representative, from home, in a sovereign, secure environment built for national identity verification. The AI engine accompanies every meeting in real time and in retrospect — generating intelligence, memory and clarity, and enforcing a consistent protocol for every citizen. The result is knowledge and equality in every interaction — augmented human intelligence alongside built-in fairness in service.
Watch the platform in action ↓A meeting that starts prepared.
From the queue to a face-to-face digital meeting: identity verified in seconds, a smart Playbook guiding every step, and a full encrypted record when it ends. Watch it happen.
Citizens Went Digital. Service Stayed in Line.
Government ministries must deliver full remote service — but generic video tools weren’t built for it. The result: processes that require physical visits, long waits, and citizens who give up on services they deserve.
Identity Verification
How do you know the person on screen is really who they claim to be?
Consistency
How do you ensure every representative follows the ministry’s protocol, in every meeting?
Security & Regulation
How do you manage sensitive data in an environment that meets state requirements?
One Virtual Office. Zero Lines. Two Smiles.
This is how the government office and the citizen meet — face to face, with no lines and no travel.
Government service that meets citizens where they are.
Product demonstration
A Smart Virtual Office. Not Just Another Video Call.
A complete platform where every government meeting is secure, documented, transcribed and summarized — end to end, on one screen.
Secure
National identity login, facial recognition and end-to-end encryption — every meeting under a full security envelope.
Documented & Transcribed
Full transcription, recording retention and audit trail per regulatory requirements — zero typing.
Intelligent
An AI agent accompanies every meeting — detecting, suggesting and refining in real time.
Summarized & Closed
AI summary, digital signature and full sync to ministry systems — closing the loop on one screen.
Human Intelligence, Augmented.
AI doesn’t replace the government representative — it makes them the best version of themselves. A smart agent whispers in the representative’s ear in real time, giving citizens a level of service they’ve never experienced.
Real-Time Detection
The system identifies barriers, emotions and objections during the conversation.
Smart Response Suggestions
Precise phrasing, ice-breakers and answers to complex questions — shown at the right moment.
Playbook Navigation
The ministry’s process is embedded in the system — the representative navigates it step by step.
Manager Insights
Presence in every meeting, quality scores and performance insights — at government scale.
Live Sentiment Meter — for Quality Communication & Listening
The system helps the representative listen better and communicate as equals — in real time, in every meeting.
Context AI — Powered by the Ministry’s Knowledge Base
The AI knows the ministry’s Playbook and protocols — the right answer reaches the representative at the right moment.
Augmented humanity: technology doesn’t replace the human touch — it amplifies it.
The Same Excellent Service. For Every Citizen. In Every Meeting.
Across the world — from Estonia to the UK — public services are undergoing the same transformation: from a meeting that depends on a representative’s memory, workload and mood, to a structured, consistent, methodological process. ByondPitch brings that shift into the government meeting itself.
A Structured Process, Always
The playbook leads the meeting step by step, with AI alongside in real time. No stage is forgotten — with any representative, on any request.
A Uniform, Fair Experience
Every citizen receives the same process, at the same level and the same precision — regardless of who sits across from them, or the day they reached out.
Technology That Creates Compassion
When the AI carries the cognitive load — the details, the procedures, the documentation — the representative is free for what’s human: listening, patience and empathy.
Less dependence on chance. More of a state that meets every citizen at the same level.
OECD — Governing with Artificial Intelligence (2025) · UN E-Government Survey (2024)
The Ministry Defines the Process. The Platform Executes It.
There is no single process for all of government — each ministry has its own Playbook. The Employment Service defines a guidance interview, an enforcement agency defines testimony collection, an authority defines registration. The system enforces the process the ministry set — step by step. Here’s an example:
The result: complete consistency in execution, accessible service for citizens, and full documentation of every decision.
Proven in Israeli Public-Sector Deployments
In 2025–2026, ByondPitch served as the technology platform for GovMeet — a virtual government-meeting service deployed in Israeli public-sector projects.
ByondPitch technology was deployed, piloted or used by the following public bodies, in processes ranging from citizen services to sensitive procedures requiring full identity verification:
Israel Police
Israel National Digital Agency
Ministry of Aliyah & Integration
Israeli Employment Service
Israel Land Authority
Enforcement & Collection AuthorityImmigrant Absorption
Guiding new immigrants and student scholarships — registration, eligibility and orientation, in their language, without visiting an office.
Testimony Collection
A verified, documented environment for remote testimonies in enforcement agencies.
Digital Identity Recovery
User-recovery processes with national identity — Zero Touch.
Employment & Guidance
Registration interviews, barrier detection and program building — in one meeting.
From the Field: Deployment & Training
Service teams trained on the platform during a public-sector deployment: a dedicated Playbook per process, opening a citizen meeting, and hands-on practice from day one.
On Stage with the Public Sector
ByondPitch CEO Nadav Bariah presenting the platform to a public-sector audience — human intelligence, replicated and amplified in real time.
What Citizens Said
Verbatim feedback from satisfaction surveys completed by citizens after digital meetings with a government ministry, held on the platform during a public-sector deployment.
“Insane! Especially being able to sign documents remotely like this. Every appointment in every government office should work this way from now on — far more efficient, fast and clear. Instead of traveling to an appointment, waiting, getting confused with paperwork. Well done.”
“The person who took care of me was really lovely, helped so much — and the idea of doing it online is a true blessing that saves so much time!”
“The digital service is simply flawless and user-friendly. Kudos on this remarkable service.”
“The idea, the technological execution and the human service were excellent. Thank you so much!”
“All in all, a wonderful improvement that saves time, travel costs and more. May it only keep getting better =)”
“Excellent service!!!!”
Governance & Role-Based Access (RBAC)
Multi-Tenant architecture: every ministry operates in its own isolated environment, with a strict permission hierarchy — each level sees exactly what it’s allowed to, and not one byte more.
Full isolation between ministries (Multi-Tenant) + role-based access (RBAC) + data-loss prevention (DLP) — a secure chain from admin to citizen.
Built for the Strictest Requirements
Government organizations don’t compromise on Data Governance — so the platform was designed from day one for the strictest regulations. Plus: business continuity (BCP), full accessibility and native Hebrew/RTL support.
SOC 2 Type II
Independent audit completed by a Big 4 firm — security, availability and confidentiality.
Proven in Government Cloud
Deployed in a secure, sovereign government cloud environment during public-sector emergency-period projects (2025–2026).
Registered Patent
Protected core technology.
End-to-End Encryption
In transit & at rest, access management and sharing policies.
RBAC + SSO
Role-based permissions and strict identity management.
Audit Trail
Action logging and transcript retention per regulatory requirements.
Multi-Tenant
Full isolation between ministries — an independent environment per body.
Protected AI
Models in a closed environment: data never trains external models and never leaves ministry boundaries.
Browser Video — No Installation
Citizens join in one click. No app, no software, any device.
AWS Marketplace
Listed on AWS Marketplace as SmartMeet.AI by ByondPitch (March 2026) — view the product listing.
Two-Factor Authentication (2FA)
An extra protection layer for every representative and manager.
National Identity Integration
Built to integrate with the national identity system, so citizens are verified before the meeting starts.
Built-in File Scanning
Every file exchanged on the platform — between all parties — is automatically scanned for viruses and malicious content before delivery.
Frequently Asked Questions
Does the citizen need to install an app or software?
No. The meeting runs in the browser, in one click, from any device.
How is the citizen’s identity verified?
The platform supports login via the national identity system, plus facial recognition and real-time document presentation.
Is meeting data secure?
Yes. The platform completed a SOC 2 Type II audit and is built on end-to-end encryption, RBAC, Multi-Tenant isolation and Protected AI that never leaves ministry boundaries.
How is a new government process configured?
The ministry defines its Playbook, identity and permission model; the platform then enforces that process step by step in every meeting.
Public-Sector Technology
For inquiries about ByondPitch’s public-sector technology, architecture, intellectual property or strategic partnerships.
Contact us